Customers are the most important part of the success of any business. Companies make all possible attempts to develop strong and effective communication processes with customers. There are independent departments in companies working as Customer Relationship Management which are dedicated to maintain healthy relations with the customers providing them updated information on their orders, dispatched consignments, projects in pipelines, listening to their complaints and resolving their grievances.
Zimong has developed a latest technology based CRM solutions for the business houses. Titled as "Zimong CRM", it is well equipped with all features required to fulfill current needs to maintain relationship with customers. Zimong's tool helps in providing updated information to the customer about the order placed, progress on the orders, updates on dispatches and transport logistics, gaps in the order placed and material supplied, complaints from the customer end, progress on grievance resolving at the company end, etc. Leveraged with such highly modern and need-based innovative features, Zimong's CRM tool is easy to operate with few hours initial training.
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